MOVEit Cloud Routing Issues for *.moveitcloud.com & *.moveitcloud.eu URL's

Incident Report for Progress MOVEit Cloud

Resolved

Automated Alerting identified that there was an issue with inbound traffic routing for MOVEit Cloud Wildcard URLS (*.moveitcloud.com & *.moveitcloud.eu), while custom URL routing was unaffected.

Investigation found that an IDS processes responsible for automatically locking out IP addresses that trigger an IDS response had effectively created a DENY ALL rule for inbound traffic to MOVEit Cloud Wildcard URLS.

This change has been reverted and normal service has been restored.
Posted May 24, 2020 - 12:30 CDT
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