Progress MOVEit Cloud
Monitoring - Progress implemented changes to the SSH services on all MOVEit Cloud Clusters yesterday, to offer SSH host keys and algorithms that meet current security best-practice and compliance standards. These changes are essential to maintaining the security of our offering and compliance with security standards like PCI, HIPAA, and SOC2.

In preparation for these changes, customers will need to ensure that their SSH clients support the following:

* Host key algorithms: rsa-sha2-256, rsa-sha2-512, and/or ssh-ed25519
* Key Exchange (KEX) algorithms: curve25519-sha256, curve25519-sha256@libssh.org, diffie-hellman-group16-sha512, diffie-hellman-group18-sha512

Changes made during the April 14th maintenance window:

* Disabled ssh-rsa host key algorithm
* Disabled diffie-hellman-group-exchange-sha256 kex algorithm
* Add ed25519 server host key and ssh-ed25519 host key algorithms (this will present a new ED key for users to accept)

Here is our kb on what ciphers and exchanges we support on MOVEit Cloud: https://community.progress.com/s/article/Cloud-SSH-Ciphers-Key-Exchanges-and-Hashes

Apr 15, 2024 - 14:54 CDT

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You can also view our MOVEit Cloud FAQ page here: https://community.ipswitch.com/s/article/MOVEit-Cloud-FAQ

North America - Cluster 1 ? Operational
North America - Cluster 2 ? Operational
North America - Cluster 3 ? Operational
Europe - Cluster 1 ? Operational
Australia - Cluster 1 Operational
UK Cluster 1 Operational
Mailjet Outgoing SMTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
2024 August 18th Scheduled Maintenance Aug 18, 2024 15:00-18:00 CDT
We will be patching all of the MOVEit Cloud servers and expect there to be minimal downtime for this maintenance window while servers are patched and rebooted.
Posted on Dec 12, 2023 - 07:59 CST
2024 September 15th Scheduled Maintenance Sep 15, 2024 15:00-18:00 CDT
We will be applying the bi-monthly security patch and patching all of the MOVEit Cloud servers.
Posted on Dec 12, 2023 - 08:01 CST
2024 October 13th Scheduled Maintenance Oct 13, 2024 15:00-18:00 CDT
We will be patching all of the MOVEit Cloud servers and expect there to be minimal downtime for this maintenance window while servers are patched and rebooted.
Posted on Dec 12, 2023 - 08:02 CST
2024 November 17th Scheduled Maintenance Nov 17, 2024 15:00-18:00 CST
We will be upgrading all MOVEit Cloud servers to Transfer 2024.1 during this maintenance window and expect there to be downtime possibly for the duration of the whole maintenance window.
Posted on Dec 12, 2023 - 08:03 CST
2024 December 15th Scheduled Maintenance Dec 15, 2024 15:00-18:00 CST
We will be patching all of the MOVEit Cloud servers and expect there to be minimal downtime for this maintenance window while servers are patched and rebooted.
Posted on Dec 12, 2023 - 08:04 CST
Past Incidents
Jul 23, 2024

No incidents reported today.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Resolved - This incident has been resolved.
Jul 15, 10:35 CDT
Monitoring - The 4096-bit key has been restored.
Jul 15, 08:29 CDT
Investigating - We are aware that Cluster 3 North America is currently presenting the previous SSH server host key and we're working to restore the 4096-bit key that was in use before maintenance.
Jul 15, 08:03 CDT
Jul 14, 2024
Completed - The scheduled maintenance has been completed.
Jul 14, 17:48 CDT
Verifying - Verification is currently underway for the maintenance items.
Jul 14, 17:44 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 15:00 CDT
Scheduled - We will be applying the bi-monthly security patch to all MOVEIt Cloud servers.


Reminder of the security changes also being made:


Progress will be implementing changes to the SSH services on MOVEit Cloud in the coming months to offer SSH host keys and algorithms that meet current security best-practice and compliance standards. These changes are essential to maintaining the security of our offering and compliance with security standards like PCI, HIPAA, and SOC2.

In preparation for these changes customer should verify their SSH clients are up to date and support the following:

* Host key algorithms: rsa-sha2-256, rsa-sha2-512, and/or ssh-ed25519
* Key Exchange (KEX) algorithms: curve25519-sha256, curve25519-sha256@libssh.org, diffie-hellman-group16-sha512, diffie-hellman-group18-sha512

Scheduled changes:

~ July 14th Planned Maintenance:

Production:
* Disable diffie-hellman-group14-sha256 kex algorithm

Thank you for your attention to these important updates.

Dec 12, 07:58 CST
Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.