Intermittent SSH issues on Cluster 2 North America

Incident Report for Progress MOVEit Cloud

Resolved

This issue was resolved earlier this morning and monitoring shows no issues since.

If you're still experiencing issues, we ask that you please reach out to technical support for assistance.

Posted Jun 18, 2020 - 16:40 CDT

Monitoring

We have been investigating the intermittent SSH issues reported with our development team. The cluster has been stabilized by reverting all nodes back to the previous SSH version, as we continue our research.

We will continue to monitor this closely for the next few hours before closing out this incident.

Posted Jun 18, 2020 - 11:42 CDT

Investigating

We are aware of intermittent SSH issues on Cluster 2 in North America and we're currently investigating.

Posted Jun 18, 2020 - 08:08 CDT

This incident affected: North America - Cluster 2.