Intermittent 2044 databse down error on North America Cluster 2 (NAC2N0DMZPD)
Incident Report for Progress MOVEit Cloud
We received a few reports of an intermittent database down error this morning on one node (NAC2N0DMZPD) between 10:30 - 10:40 CDT, which we also confirmed via our reporting.

This appears to have been caused by a hung create reports nightly task, which we stopped and service was restore on that node.

We will be looking into the scheduled reports to see if we can identify a culprit.
Posted Sep 01, 2020 - 10:30 CDT