Connection issues on North America Clusters

Incident Report for Progress MOVEit Cloud

Resolved

There was a brief issue for some customers this morning that lasted 10-12 minutes, where customers we're running into issues connecting to their MOVEIt Cloud site.

The issue was caused by a configuration change that was made that shouldn't have impacted production and it was quickly fixed when discovered.

Posted Sep 24, 2025 - 08:00 CDT